• Unlimited number of extensions at an Unbeatable Price
• Huge list of supported and compatible VoIP phones and devices
• No lock-in contract, no lock-in brand, no lock-in reseller
• Bring your own SIP Trunk and Lines, no lock-in provider
• Call Recording, Call Reporting, Call Queue, Hot Desking, Work From Home (WFH), Auto Attendant
• Advanced built-in Call Centre Features
• Free World-Class Mobile and PC app, Free FAX2Email
• Facebook, Website, WhatsApp, and SMS Integration
• Live chat and direct calls from website visitors

3CX is a software-based phone system. You buy the software license based on your business needs and then install and configure it on a computer server, on-premise or on the cloud. The 3CX licenses come in 3 different editions; Standard, PRO and Enterprise. While the Standard edition is the basic pack of features, PRO is the best match for SMB businesses unless Enterprise features such as MS-Teams integration and start/stop call recording are required. For a full list of features, available in each 3CX edition, please continue scrolling  down.

3CX licenses also come in different sizes, from 4SC (Simultaneous Calls) to 1024SC. The SC you need depends on the maximum number of simultaneous internal and external calls you want to make and receive (simultaneously) during peak times. Each active internal or external call in the 3CX system will consume 1SC.

Once the appropriate license is obtained, the installation and configuration of the system will commence. This include but not limited to below tasks;

1. Server installation (choice of on-premise or on the cloud)
2. External calls’ routing configuration (SIP or analogue Trunk)
3. Endusers clients’ configuration (IP-Deskphone, Mobile app or PC)
4. Required features and call flow implementation
5. Test and Training